Privacy Policy
Last updated: March 18, 2026. misterbet24.com is an independent informational website about licensed Australian sports betting operators. We explain here how we collect, use, store, and disclose personal information when you visit our site or contact us.
1. Who we are (data controller)
The operator and data controller for misterbet24.com is Orel Group s.r.o. (ABN/ACN: 21285764), with registered address at Nýdecká 446, Letňany, 199 00 Praha 9, Australia. We are responsible for deciding how and why your personal information is processed. For privacy enquiries, contact us at [email protected].
We are not a gambling operator. We do not accept bets, process deposits, or provide wagering services. This policy applies to visitors who browse our editorial content, use our contact form, or interact with affiliate links to third-party bookmakers.
2. Applicable law and scope
We handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy describes our practices for the misterbet24.com website and related communication channels we operate directly.
When you follow a link to a licensed bookmaker or other third-party site, that operator's own privacy policy applies to any information you provide on their platform. We encourage you to read their policies before registering or submitting personal details.
3. Information we collect
The categories of personal information we may collect depend on how you use the site. We do not require account registration to browse editorial content. The main collection scenarios are set out below and in the processing activity sections that follow.
3.1 Server logs and security
- Data: IP address, date and time of access, requested page URL, browser user agent, referrer URL, and basic device or connection metadata recorded by our hosting infrastructure
- Purpose: operating the website, diagnosing technical faults, maintaining security, and preventing fraudulent or abusive traffic
- Retention: up to 14 days for routine access logs; up to 90 days where records are retained for security investigations or incident response
3.2 Contact requests
- Data: email address (required), message content (required), and name if you choose to provide it
- Purpose: responding to editorial, partnership, or general enquiries submitted through our contact form
- Retention: up to 180 days after the enquiry is resolved, unless a longer period is required for legal or dispute-handling purposes
3.3 Cookies and similar technologies
We use cookies and comparable technologies as described in our Cookie Policy. Strictly necessary cookies support core site functions such as age verification and cookie consent preferences. Optional analytics or affiliate tracking cookies are used only where consent is obtained where required by law.
4. Purposes and lawful bases for processing
We process personal information for the following primary purposes: delivering and securing the website; responding to contact messages; measuring aggregated site performance where consented; managing affiliate referral relationships; and complying with applicable Australian law.
Under the APPs, we collect information only where it is reasonably necessary for our functions or activities, or where you have provided consent for optional processing such as non-essential cookies or marketing communications.
5. Server log and security processing
When you request a page, our servers automatically record technical connection data. This processing is necessary to deliver content to your browser, monitor uptime, detect malicious activity, and protect the site from automated abuse.
Security-related log data may be reviewed by our hosting provider or security contractors under confidentiality obligations. We do not use server logs to build individual behavioural profiles for marketing purposes.
6. Contact enquiry processing
If you submit our contact form, we use your email address and message solely to reply to your enquiry and maintain a record of the correspondence. We do not add contact form submitters to marketing lists unless you separately opt in.
Contact messages are stored in systems accessible only to authorised personnel who need them to respond. You may request deletion of your enquiry where we no longer require it for the purpose for which it was collected.
7. Cookie and analytics processing
Cookie data may include a pseudonymous identifier, consent status, and aggregated usage metrics. Affiliate cookies help attribute referrals when you click operator links, so that commercial relationships can be administered accurately.
You can manage cookie preferences through our cookie banner and your browser settings. Disabling certain cookies may limit optional features but will not prevent access to core informational content after age verification.
8. Recipients and disclosures
We use information to operate the site, improve editorial content, respond to messages, and meet legal obligations. We may disclose personal information to categories of recipients including website hosting providers, content delivery networks, email delivery services, analytics platforms (where consented), affiliate tracking partners, professional advisers, and regulators or law enforcement where required.
Each recipient is engaged under contracts or arrangements that require appropriate handling of personal information consistent with the APPs, except where disclosure is compelled by law or necessary to protect rights, safety, or property.
9. Overseas disclosure and international transfers
Some service providers may process or store data outside Australia, including in countries that may not provide equivalent privacy protections to those under Australian law. Where we disclose personal information overseas, we take reasonable steps to ensure recipients handle the information in accordance with APP 8.
These steps may include contractual clauses, provider certifications, or assessments of the recipient's privacy practices. You may contact [email protected] if you require further detail about overseas recipients relevant to your interaction with the site.
10. Data retention periods
We retain personal information only for as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods vary by data category as noted in sections 3.1 to 3.3.
When information is no longer required, we take reasonable steps to destroy or de-identify it. Backup copies may persist for a limited technical window before being overwritten in the ordinary course of system maintenance.
11. Security measures
We implement reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, alteration, disclosure, or loss. Measures may include access controls, encrypted connections (HTTPS), monitoring, and staff confidentiality obligations.
No method of electronic transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security. You use the site and contact form at your own risk in this regard.
12. Your privacy rights
You may request access to personal information we hold about you under APP 12, and request correction of inaccurate, out-of-date, incomplete, or misleading information under APP 13. To exercise these rights, contact [email protected] with sufficient detail for us to identify your request.
We will respond within a reasonable period. If we refuse access or correction, we will provide reasons where permitted by law. If you remain unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by phone on 1300 363 992.
13. Automated decision-making
We do not use personal information to make solely automated decisions that produce legal or similarly significant effects about individuals. Editorial ratings and operator listings involve human review and commercial criteria; they are not automated eligibility determinations about you as a data subject.
Third-party bookmakers may apply their own automated systems when you register on their platforms. Those processes are governed by the relevant operator's privacy policy, not this one.
14. Minors and age restriction
This website is intended for persons aged 18 or over who are residents of Australia. We do not knowingly collect personal information from individuals under 18. If you believe we have inadvertently collected information from a minor, contact [email protected] and we will take steps to delete it promptly.
Our age verification prompt is a site-access control and does not constitute verified age authentication. Parents and guardians should supervise minors' internet use to prevent access to gambling-related content.
15. Supervisory authority and complaints
We aim to resolve privacy concerns fairly and promptly. Please contact us first at [email protected] so we can investigate and respond. If you are not satisfied with our handling of a complaint, you may contact the OAIC, the Australian privacy regulator, via oaic.gov.au or on 1300 363 992.
The OAIC can investigate complaints about interferences with privacy under the Privacy Act 1988 (Cth) and facilitate resolution where appropriate.
16. Notifiable Data Breaches (NDB)
We comply with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988. If we become aware of unauthorised access, disclosure, or loss of personal information that is likely to result in serious harm to affected individuals, we will notify those individuals and the OAIC as required by law.
Our breach response procedures include containment, assessment, notification, and review to reduce the risk of recurrence. We maintain records of eligible data breaches as required under the scheme.
17. Marketing communications (Spam Act 2003)
We do not send unsolicited commercial electronic messages without your consent. If you opt in to any newsletter or update service we may offer in future, each message will include a functional unsubscribe facility and identify Orel Group s.r.o. as the sender.
You may opt out of marketing communications at any time by using the unsubscribe link or contacting [email protected]. Transactional messages related to an enquiry you initiated are not marketing for Spam Act purposes.
18. External links
Our site contains links to licensed bookmakers, responsible gambling resources, and other third-party websites. We are not responsible for the privacy practices, content, or security of external sites. When you leave misterbet24.com, we encourage you to read the privacy policy of the destination site before providing personal information.
Affiliate links may pass referral parameters to operators. Any personal information you submit on a bookmaker's website is collected by that operator under their own terms and privacy policy.
19. Changes to this policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. The current version is always published on this page with the last updated date shown at the top.
Material changes will be indicated by updating the March 18, 2026 date. Continued use of the site after changes are published constitutes acknowledgement of the updated policy, subject to any additional consent requirements for new processing activities.
20. Contact us
For privacy questions, access or correction requests, or complaints about how we handle personal information, contact Orel Group s.r.o. at [email protected] or write to Nýdecká 446, Letňany, 199 00 Praha 9, Australia. Please include sufficient information for us to identify you and understand your request.
We will acknowledge enquiries within a reasonable timeframe and keep you informed of progress where investigation is required.